Privacy Policy

Last modified: April 28, 2021

Your privacy is important to us.  Please read our Privacy Policy (this “Policy”) to understand the FrankSpeech LLC (“FrankSpeech,” “we,” “our,” or “us”) online information practices and your related choices.  We respect your privacy and we are committed to protecting it through compliance with this Policy.

This Policy explains how we collect, use or disclose information about you when you use www.frankspeech.com and all related services (this “Website”) in addition to our practices for protecting that information.  Note, this Policy does not apply to information we collect offline or information collected by any third-party including information collected by third-parties through their links on this Website.

Please read this Policy and our Terms of Use carefully to understand our policies and practices regarding your information and how we will treat it.  If you do not agree with our policies and practices, your choice is not to use this Website.  By accessing or using this Website, you agree to this Policy and our Terms of Use.  This Policy is subject to change.  If we make updates to this Policy, we will notify you by revising the last modified date at the top of this Policy, and if otherwise disclosed or required, we may provide you with additional notice.  We encourage you to review this Policy whenever you access this Website to stay informed about our information practices and the choices available to you.  Your continued use of this Website after we make changes is deemed to be acceptance of those changes.

Collecting Information

We collect several types of information from and about users of our Website, including information by which you may be personally identified, such as your name, e-mail address, and phone number (“personal information”).  We may also collect information that is about you but does not individually identify you such as your internet connection and usage information while you access this Website.

We collect this information directly from you when you provide it to us and automatically as you navigate through this Website.  The information we collect on or through our Website may include information that you provide by creating an account, communicating through this Website, or using Website services.  You also may provide information to be published or displayed (“posted”) on public areas of this Website, or transmitted to other users of this Website or third parties (collectively, “user contributions”). 

Your user contributions are posted on and transmitted to others at your own risk.  Although we may limit access to certain pages, you may set certain privacy settings for such information by logging into your account profile.  Please be aware that no security measures are perfect or impenetrable.  Additionally, we cannot control the actions of other users of this Website with whom you may choose to share your user contributions.  Therefore, we cannot and do not guarantee that your user contributions will not be viewed by unauthorized persons.

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including details of your visits to our Website, traffic data, other communication data, and information about your computer and internet connection.  The information we collect automatically does not include personal information, but we may maintain it or associate it with personal information we collect in other ways.  This information helps us to improve our Website and to deliver a better and more personalized service.  We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

This Website may include content served by third-parties, including advertisers, content providers, and service providers.  These third parties may use cookies to collect information about you when you use our website.  The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services.  They may use this information to provide you with advertising or other targeted content.  We do not control these third parties' tracking technologies or how they may be used.  If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.  For information about how you can opt out of receiving targeted advertising from many providers.

Using Information

We use information that we collect about you or that you provide to us, including any personal information to support operation of this Website and provide you with related services.  When you provide us with your personal information, we use it to validate your identity, maintain your account, contact you with relevant information; ensure our contact information for you is updated and accurate; and invite you to participate in future services.  In addition, we review our server logs for security and fraud prevention purposes.  We may also use your information to contact you about our own and third-party goods and services that may be of interest to you.  If you do not want us to use your information in this way, you may be able to change your settings through your account or email us at [email protected] with your request.  We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences.  If you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

We may share information about you as follows or as otherwise described in this Policy.  We may also share aggregated or de-identified information, which could be derived from your personal information.  We may share your personal information with companies that perform services on our behalf and need access to your information to carry out their work for us, such as identity verification and maintaining the functionality of this Website.  We may disclose personal information when we, in good faith, believe disclosure is appropriate to comply with the law or a legal obligation, including lawful requests by public authorities to meet national security or law enforcement requirements.  Additionally, we may share your information if we, in good faith, believe your actions are inconsistent with this Policy or our Terms of Use, or to protect the rights, property, and safety.  We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. 

Your Choices

We strive to provide you with choices regarding the personal information you provide to us.  We have created mechanisms to provide you with the following control over your information. Please review available settings and features on your account to select your preferred choices or update your information. To update your information, you can also send us an email at [email protected] with your request. To delete your account or delete your information, you can also send us an email at [email protected] with your request.  You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.  If you disable or refuse cookies, please note that some parts of this Website may then be inaccessible or not function properly.

Personal Information of Minors

We are proud of our online information and we strive to ensure we do not offend people of any age.  However, this Website is not intended for children or minors under the age of sixteen years.  Accordingly, we do not knowingly store information from minors under the age of sixteen years.  If you believe that a child has submitted personal information to Us, please contact us at [email protected] and we will delete the information.

Data Retention and Security

We store the information we collect about you for as long as is necessary and in accordance with applicable law and business interests.  When assessing the data retention period, we take into account the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of the information, the purposes for which we process the data and whether we can achieve those purposes through other means, and the applicable legal requirements.

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.  All information you provide to us is stored on a secure network that meets or exceeds industry standards and all personal information is encrypted. 

The safety and security of your information also depends on you.  Unfortunately, the transmission of information via the internet is not completely secure.  Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to this Website.  Any transmission of personal information is at your own risk.  We are not responsible for circumvention of any privacy settings or security measures contained on this Website.

Additional Privacy Rights

California.  If you are a California resident, California law may provide you with additional rights regarding your personal information.  To learn more about your California privacy rights, visit our California Privacy Policy.

Contact Information

To ask questions or comment about this Policy and our privacy practices, please email us at [email protected].